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Have questions about English learning, IELTS preparation, or need support? Our team is dedicated to helping you achieve English fluency and reach your language goals.

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Get in Touch

We're here to support your English learning journey and answer any questions about our courses, IELTS preparation, or platform features. We look forward to hearing from you!

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Email Us

Send us an email anytime

acadex@gmail.com
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Support Hours

We're available to help

Monday - Friday: 9:00 AM - 6:00 PM ICT
Weekend: 10:00 AM - 4:00 PM ICT
(Cambodia Time)

Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact us directly.

How do I start learning English with ACADEX?

Create a free account, take our English level assessment, and start with courses tailored to your level. Begin with our free IELTS practice tests and grammar quizzes to evaluate your current skills.

What IELTS preparation resources do you offer?

We provide comprehensive IELTS preparation including 2,500+ authentic practice questions, complete mock tests, writing feedback, speaking practice, and proven strategies for all four skills.

Are there free English learning resources available?

Yes! We offer free grammar quizzes, vocabulary tests, sample IELTS questions, and basic English lessons. Premium courses provide advanced features, personalized feedback, and certification.

How long does it take to improve my English level?

Progress varies by individual, but most students see improvement within 2-4 weeks of regular practice. Our adaptive learning system tracks your progress and adjusts to help you learn efficiently.

Do you provide certificates for course completion?

Yes, we provide completion certificates for all our premium English courses. These certificates can be used to demonstrate your English proficiency to employers or educational institutions.

What English levels do your courses cover?

Our courses cover all English levels from beginner (A1) to advanced (C2). We also offer specialized IELTS preparation for students targeting specific band scores (5.5-9.0).